Fast Ride (Private) Limited
Effective Date: 27 December 2025
Fast Ride (Private) Limited, a registered transport operator in Pakistan, is committed to maintaining a safe, lawful, inclusive, and discrimination-free environment for all employees, partners, drivers, agents, vendors, and passengers.
This Compliance Policy supports:
The Companies Act 2017,
The Employment and Services Acts,
Pakistan Transport Department Regulations,
The Protection Against Harassment of Women at the Workplace Act 2010, and
Other applicable labor, human rights, and data protection laws.
It applies to all persons engaged in providing or supporting Fast Ride operations — including vehicle operations, customer service, administrative functions, digital platform management, and financial transactions conducted through the Fast Ride App.
Fast Ride enforces an equal-opportunity and zero-discrimination policy across all employment and service levels.
Discrimination is prohibited on the basis of:
Gender or gender identity
Religion, sect, or belief
Caste, ethnicity, or tribe
National origin or geographic region
Age or disability
Marital or parental status
Political opinion or language
Economic or social background
This principle applies to recruitment, promotion, compensation, termination, and all service interactions.
Drivers and staff must never refuse service or alter behavior based on a passenger’s identity, area, or appearance.
In accordance with provincial and national transport regulations:
No driver may refuse a booking based on destination, gender, religion, disability, or neighborhood.
Service animals must be accommodated without discrimination.
All passengers must be treated with equal courtesy and professionalism.
Geographic bias — refusing service to certain districts or low-income areas — is strictly forbidden.
Violations may result in penalties, suspension, or license withdrawal as directed by authorities.
Fast Ride maintains a zero-tolerance stance against all forms of harassment, including:
Verbal abuse, threats, or inappropriate jokes
Sexual remarks, gestures, or advances
Unwanted physical contact or intimidation
Offensive digital communication (via chat, phone, or app)
Such conduct is a breach of both company policy and Pakistan’s Protection Against Harassment of Women at the Workplace Act 2010.
Incidents will trigger internal investigation and, where appropriate, legal escalation.
Fast Ride actively promotes diversity and inclusion by:
Recruiting women, persons with disabilities, and minority community members for driving and support roles;
Offering training and mentorship programs to encourage equal participation;
Ensuring workplace accessibility and equal pay for equal work.
All personal and financial data collected through the Fast Ride App are handled per the Privacy Policy, Cookies Policy, and Digital Wallet & Transaction Features Policy.
Fast Ride complies with:
The Prevention of Electronic Crimes Act (PECA),
The forthcoming Personal Data Protection Bill of Pakistan, and
Google Play’s User Data & Financial Features Requirements.
Data misuse, unauthorized disclosure, or manipulation of wallet funds will result in disciplinary and legal action.
Anyone — employee, driver, contractor, or passenger — who witnesses or experiences misconduct may report it confidentially to:
📩 Email: compliance@fastride.com.pk
📞 Phone: +92 51-1234567
🏢 Address: Office A-15,Blue Area Islamabad Pakistan
Reports will be acknowledged promptly and investigated impartially by Fast Ride Compliance Department.
All complainants are protected from retaliation.
Retaliation against any person who reports or participates in a good-faith investigation is strictly prohibited.
Disciplinary action will apply to anyone found engaging in retaliation, including termination of employment or contract.
Depending on the severity and nature of the violation, actions may include:
Written or verbal warning
Temporary suspension or account deactivation
Mandatory re-training or counseling
Permanent termination of employment or partnership
Referral to law enforcement or regulatory agencies
Where a complaint is upheld, remedies may include:
Reinstatement or re-assignment of duties
Adjustment of compensation or benefits
Formal apology or mediation
Mandatory compliance training
Legal redress or reporting to relevant authorities
The Compliance Department is responsible for enforcing this policy across all Fast Ride operations, ensuring integration with:
HR policies,
Transport safety protocols, and
Digital platform governance (wallet, privacy, data).
The policy will be reviewed annually, or sooner if regulatory or operational changes require.
Revisions will be published on the Fast Ride website and mobile app.
Office A-15,Blue Area Islamabad Pakistan
📧 compliance@fastride.com.pk
📞 +92 300-1234567
Chief Executive Officer
Fast Ride (Private) Limited
📍 Office A-15,Blue Area Islamabad Pakistan
🗓 Effective Date: 27 December 2025